Returns & Exchanges

At Biket Hillcrest, we want to ensure you are fully satisfied with your gear. If your purchase doesn't meet your performance needs, you can return or exchange items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Gear

  Place the items in their original packaging, ensuring all tags are attached and the product is in unused, resaleable condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Verification and Refund

  Once our team inspects the returned equipment, we will process your refund or ship your exchange item within 5-7 business days.